In any business environment it is essential that availability is kept to a maximum and that all photocopiers and multi-functional devices operate at optimum performance. This is particularly important in high volume environments like your own where the output of the device is mission critical and can significantly impact the efficiency and consequently the performance of your office. We will therefore provide monthly preventative maintenance visits.
This would not be a special arrangement, this is how Systems Technology have always operated and is the standard of service that all of our clients receive. The result is that we have very few emergency calls to deal with each week, so when one does occur we can respond with an average of less than two hours (engineer on site).
To put this in perspective, we currently support about 1,300 different devices across clients with machine populations between 1 and 140 separate systems. On average we handle 9 emergency response calls a day between our 13 engineers across our entire customer base. This is solely due to our preventative maintenance.
For more information about multifunction copier and canon copiers please visit http://www.systemstechnology.co.uk/
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